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Questions

Frequently asked questions

Plain-English answers about SPU Law case checks, compliance position, documents, deadlines and indicative fees.

Does submitting a case check make me a client?

No. A client or representative relationship only starts if SPU Law confirms the matter has been accepted and the scope of support is agreed.

Is SPU Law authorised by the SRA?

No. SPU Law is not authorised or regulated by the Solicitors Regulation Authority as a law firm. It provides unreserved legal services only.

Is Employment Tribunal support free?

Yes. SPU Law Employment Tribunal support is free where the matter is accepted. This may include claimant representation where suitable and confirmed in writing.

Do welfare and SSCS matters have fees?

Yes. Welfare and SSCS consultation fees are shown on the welfare and SSCS pages. Any percentage arrangement must be agreed in writing before work starts.

Can you guarantee a result?

No. Outcomes depend on evidence, deadlines, law, tribunal findings and decision-maker discretion.

What documents should I gather?

For welfare matters, decision letters, assessment reports, medical evidence, Universal Credit journal entries and tribunal notices are usually helpful. For employment matters, contracts, payslips, grievance or dismissal letters, ACAS certificates, ET1, ET3 and tribunal orders are usually helpful.

Can you help with urgent deadlines?

Use the case-check form and enter the deadline date clearly. SPU Law will review suitability and urgency, but cannot accept every urgent matter.

Do you make reasonable adjustments?

The case-check form asks about reasonable adjustments so communication and support needs can be considered from the start.

Ready to share the details?

Start with key dates, documents and support needs.

Start a case check