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SPU Law

Client care

A client or representative relationship only begins when SPU Law confirms that a matter has been accepted and sets out the scope of support.

Scope of support

Accepted matters should have clear written scope, responsibilities, deadlines and limits of support.

Communication

SPU Law aims to use plain English, confirm important steps and consider reasonable adjustments.

Employment Tribunal support

Employment Tribunal support is free where the matter is accepted and may include claimant representation where suitable.

Welfare/SSCS support

Welfare and SSCS rates or percentage arrangements must be confirmed in writing before work starts.

Not sure where to start?

Use the case-check form and SPU Law will review whether the matter is within scope.

Start a case check